Fare rules

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Fare rules

  • Thai Airways
  • Thai VietJet Air
  • Bangkok Airway
  • Lao Airlines

THAI AIRWAYS DOMESTIC FARE FULE

ConditionsRoyal SilkPremium EconomyEconomyInfant not occupying seat
   SaverFlexiFull Flexi 
Hand baggage07 kg (one baggage)07 kg (one baggage)07 kg (one baggage) 
Checked baggage40 kg30 kg20 kg20 kg30kg10 kg
Changes in nameNot permittedNot permittedNot permitted Not permitted
Changes in itinerary• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply 
Upgrade• Change fee, and fare difference (if any) applyChange fee, and fare difference (if any) applyChange fee, and fare difference (if any) applyChange fee, and fare difference (if any) applyChange fee, and fare difference (if any) applyNot applicable
No-showNot permittedNot permittedNot permittedNot permitted 
Cancelation & credit shellNot permittedNot permittedNot permitted 
Time conditionAll requests for change must be made at least 24 (twenty-four) hours prior to scheduled departure time

Baggage Fare

PackageDomesticNote
01kgUSD 9Only applicable when buying directly at the airport

THAI AIRWAYS INTERNATIONAL FARE FULE ( within TC3 (Asia, Australia, New Zealand), between TC2 (Europe, Africa, Middle East) and TC3 (Asia, Australia, New Zealand):

Conditions Royal First                     Royal SilkPremium EconomyEconomyInfant not occupying seat
    SaverFlexiFull Flexi 
Hand baggage07 kg (one baggage)07 kg (one baggage)07 kg (one baggage)07 kg (one baggage) 
Checked baggage50 kg40 kg40 kg20 kg30 kg35kg10 kg
Changes in nameNot permittedNot permittedNot permittedNot permittedNot permitted  
Changes in itinerary• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply 
Upgrade• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply 
No-showNot PermittedNot permittedNot permittedNot permittedNot permitted 
Cancelation & credit shellNot PermittedNot permittedNot permittedNot permitted
Time conditionAll requests for change must be made at least 24 (twenty-four) hours prior to scheduled departure time

THAI AIRWAYS INTERNATIONAL FARE FULE by Piece Concept applicable to an International Sectors to/from USA/Canada:

Conditions Royal First                     Royal SilkEconomyInfant not occupying seat
   SaverFlexiFull Flexi 
Hand baggage07 kg (one baggage)07 kg (one baggage)07 kg (one baggage) 
Checked baggage32 kg32 kg23 kg23 kg
Changes in nameNot permittedNot permittedNot permittedNot permitted
Changes in itinerary• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply 
Upgrade• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply• Change fee, and fare difference (if any) apply 
No-showNot permittedNot permittedNot permittedNot permittedNot permitted 
Cancelation & credit shellNot permitted Not permittedNot permitted 
Time conditionAll requests for change must be made at least 24 (twenty-four) hours prior to scheduled departure time 

Notes:

  • A change fee applies per passenger, per one-way ticket.
  • Changes are only allowed for flights of equal or higher value than the current ticket.
  • Additional baggage must be purchased at least 24 hours before departure.
  • Any fare surplus resulting from changes is non-refundable.
  • Please refer to the Fees & Charges section for detailed information.
  • Insurance is not applicable to any Thai Airways (TG) fares or flights.

Important:

  • For flights operated by Thai Airways (TG), refunds are not provided in cash or credited to bank accounts or credit cards under any circumstances.
  • For multi-sector flights, if a passenger misses the first leg, all subsequent sectors will be automatically canceled.

Changing fee

PackageDomesticInternational
Route, date, flight changeUSD 30USD 140

THAI VIETJET AIR CONDITIONS

ConditionsECODELUXESKYBOSS
Hand baggage07 kg07 kg10 kg
Checked baggagePurchase20 kg30 kg
Changes in nameNot Permitted  Not Permitted  Not Permitted  
Changes in itinerary• Change fee, and fare difference (if any) apply• Free of charge
• Fare difference applies (if any)
• Free of charge
• Fare difference applies (if any)
Upgrade• Change fee, and fare difference (if any) apply• Free of charge
• Fare difference applies (if any)
Not applicable
No-show• The no-show flight ticket is automatically cancelled
• The entire fare of the cancelled flight is forfeited
Contact us within 3 working days after the scheduled departure time to request cancelling
Cancelation & credit shell• Not Permitted• Not Permitted • Not Permitted
Time conditionAll requests for change must be made at least 24 (twenty-four) hours prior to scheduled departure time

Note:

  • Change fee applies per passenger per one-way trip.
  • Changes are only allowed for flights of the same or higher price than the current booking.
  • Baggage must be purchased at least 24 hours before departure.
  • Any surplus resulting from ticket changes will be forfeited.
  • Please refer to the Fee and Charges section for more details.
  • Insurance does not apply to all Thai Vietjet (VZ) fares and flights.

(*) For flights operated by Vietjet Air and Thai Vietjet Air, refunds will not be issued in cash or credited to a bank account or credit card under any circumstances.

(*) For multi-sector flights: If the first leg is missed, all subsequent sectors will be automatically canceled.

Changing fee

PackageDomesticInternational
Route, date, flight changeUSD 30USD 45
Name changeUSD 30USD 45
Cancelation & credit shell
(SkyBoss only)
USD 30USD 45

Baggage Fare

PackageDomesticInternationalNote
BKK/RGN/KULHKG/TPE/TNN /RMQ/KHH/REP/SINICN/PUS/PUS-REP (1 stop-HAN)
15kgUSD 10USD 18USD 23USD 30Prepaid baggage via website.
20kgUSD 12USD 20USD 25USD 35
25kgUSD 15USD 30USD 36USD 45
30kgUSD 19USD 35USD 43USD 55
35kgUSD 22USD 40USD 49USD 65
40kg24 USDUSD 45USD 56USD 75
Baggage at the airportUSD 15 / 15kgUSD 30 / 20kgUSD 40 / 20kgBuy at the airport (3 hours before departure time)
Over weightUSD 2 / kgUSD 15 / kg

BANGKOK AIRWAYS CONDITIONS

Conditions Web Promotion              Web SaverWeb FreedomBlue Ribbon
Hand baggage07 kg07 kg07 kg07 kg
Checked baggage20 kg20 kg20 kg40 kg
Changes in nameNot permitted  Not permitted  Not permitted  Not permitted  
Changes in date/timeChange fee, and fare difference (if any) applyChange fee, and fare difference (if any) applyChange fee, and fare difference (if any) applyWithout change fee and fare difference (if any) apply
Changes in itineraryNot permittedNot permittedChange fee, and fare difference (if any) applyWithout change fee and fare difference (if any) apply
Cancellation/RefundNot permittedNot permittedNot permittedNot permitted
Time condition24 hours before the 1st commencing flight departure time

Note:

  • Change fee applies per passenger per one-way trip.
  • Changes are only allowed for flights of the same or higher price than the current booking.
  • Baggage must be purchased at least 24 hours before departure.
  • Any surplus resulting from ticket changes will be forfeited.
  • Please refer to the Fee and Charges section for more details.
  • Insurance does not apply to all Bangkok Airways (PG) fares and flights.

(*) For flights operated by Bangkok Airways (PG), refunds will not be issued in cash or credited to a bank account or credit card under any circumstances.

(*) For multi-sector flights: If the first leg is missed, all subsequent sectors will be automatically canceled.

LAO AIRLINES CONDITIONS

Conditions Web Promotion              Web SaverWeb FreedomBlue Ribbon
Hand baggage07 kg07 kg07 kg07 kg
Checked baggage20 kg20 kg20 kg40 kg
Changes in nameNot permitted  Not permitted  Not permitted  Not permitted  
Changes in date/timeChange fee, and fare difference (if any) applyChange fee, and fare difference (if any) applyChange fee, and fare difference (if any) applyWithout change fee and fare difference (if any) apply
Changes in itineraryNot permittedNot permittedChange fee, and fare difference (if any) applyWithout change fee and fare difference (if any) apply
Cancellation/RefundNot permittedNot permittedNot permittedNot permitted
Time condition24 hours before the 1st commencing flight departure time

Note:

  • Change fee applies per passenger per one-way trip.
  • Changes are only allowed for flights of the same or higher price than the current booking.
  • Baggage must be purchased at least 24 hours before departure.
  • Any surplus resulting from ticket changes will be forfeited.
  • Please refer to the Fee and Charges section for more details.
  • Insurance does not apply to all Bangkok Airways (PG) fares and flights.

(*) For flights operated by Bangkok Airways (PG), refunds will not be provided in cash or credited to a bank account or credit card under any circumstances.

(*) For multi-sector flights: Missing the first leg will result in the automatic cancellation of all subsequent sectors.


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